Aila

Experienced CSR, Admin and a Sales Superstar

55 ID PROOF
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Overview

Looking for full-time work (8 hours/day)

at $12.00/hour ($2,112.00/month)

Bachelors degree

Last Active

January 15th, 2025 (7 days ago)

Member Since

March 22nd, 2022

Profile Description

Since 2013, I have handled returns and escalated claims against sellers as a customer service representative, first with eBay. I handled replacements and refunds as well. After leaving my position as an Account Representative at Synchrony Bank in December 2015, I transferred to Citibank in 2017 and rose to the position of Acquisition Officer, eventually becoming a Telesales Agent within a year.
Since 2022, I have worked as an administrative virtual assistant for a real estate company that manages several franchises throughout the US.

Top Skills

Experience: 2 - 5 years

Expert in handling returns and cases filed against sellers. Served as an advisor to sellers on how they list their items properly to avoid or lessen returns and cases.

A detail-oriented administrative assistant.

Experience: Less than 6 months

Other Skills

Experience: 5 - 10 years

Expert in doing outbound calls to offer the company's product or services.

Experience: Less than 6 months

Experience: Less than 6 months

Experience: 5 - 10 years

Experience: 5 - 10 years

Expert in selling products and services.

Experience: Less than 6 months

Experience: Less than 6 months

Handled Shopify shop for l months managing orders, inquiries, shipping, replacement, returns and refund.

Basic Information

Age
33
Gender
Female
Website
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Address
Moises Padilla, Negros Occidental
Tests Taken
IQ
Score:  105
DISC
Dominance: 8
Influence: 8
Steadiness: 4
Compliance: 4
English
C2(Advanced/Mastery)
Government ID
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