Virtual Assistant | Content Contributor | Tutor

Overview

Looking for full-time work (8 hours/day)

at $8.00/hour ($1,408.00/month)

Associates degree

Last Active

November 16th, 2024 (yesterday)

Member Since

March 22nd, 2022

Profile Description

I am a trained Executive Assistant with prior experience in customer support and virtual assistance. My experiences and knowledge is vast which allows me to be flexible in different job roles. My goal is to ensure that I work with efficiency and of standard quality while utilizing all of my skills and experience so I can leverage my clients' time management and productivity.
My experiences and skills include:
????????? Admin Support - I managed a variety of essential tasks to support the smooth operations of the team. I conducted thorough research to gather relevant information and resources, ensuring well-informed decisions and efficient project planning. My responsibilities also included handling invoices, from processing payments to tracking expenses, ensuring accuracy and compliance with budgetary guidelines. Additionally, I coordinated travel arrangements, including booking flights and accommodations, to optimize schedules and minimize costs. I also managed purchasing orders for office supplies and other essentials, maintaining inventory and securing the best options within budget
???? Email Management - I was responsible for organizing, prioritizing, and managing high volumes of email communications to ensure smooth, efficient responses and follow-ups. My role included sorting and categorizing emails, flagging urgent messages, and developing streamlined systems to improve response times and ensure no important messages were missed
????? Calendar Management - I was responsible for organizing and maintaining complex schedules to ensure efficient use of time and seamless coordination across teams. This involved scheduling and prioritizing meetings, appointments, and events, often balancing multiple time zones and managing last-minute changes. I proactively anticipated scheduling needs, resolved conflicts, and coordinated with teaUpgrade to see actual infombers to ensure optimal timing and productivity. My experience included setting reminders, preparing meeting agendas, and ensuring that leaders were well-prepared for upcoming engagements.
???? Live Phone and Email Support : I provided live phone and email support, assisting clients with inquiries, troubleshooting issues, and resolving concerns promptly and professionally. I handled a high volume of calls and emails daily, ensuring each customer received personalized, attentive service. My responsibilities included clarifying product features, guiding users through processes, and documenting interactions to maintain accurate records and support team knowledge-sharing
???? Document Control - I was responsible for overseeing the organization, accuracy, and security of company documents and records, ensuring compliance with regulatory standards and internal policies. My duties included managing document lifecycles from creation through archival, implementing standardized naming and filing conventions, and controlling access to sensitive information. I collaborated with multiple departments to ensure timely updates, version control, and distribution of essential documents
?? Employee Training - I was responsible for educating colleagues on essential documentation procedures and standards. I conducted training sessions that outlined best practices for creating, managing, and filing required documents, ensuring team compliance with company policies and regulatory requirements
???? Academic Content Contributor - I developed high-quality educational materials for a range of subjects, including math, physics, chemistry, and English. My role involved creating clear, accurate, and engaging content to support students’ understanding of complex concepts, aligning with curriculum standards. In math and physics, I designed problem sets, solutions, and explanatory notes, while in chemistry, I provided detailed breakdowns of theories and lab concepts
????????? Graphic Editor - I specialized in creating visually appealing designs using Canva for a variety of publication materials. My work involved crafting simple to intermediate-level designs, including social media graphics, flyers, brochures, and presentations, that effectively communicated brand messaging and engaged audiences. I combined creative layout techniques with a keen eye for detail, using Canva’s tools to develop cohesive, professional visuals that aligned with project goals and brand standards
???? Social Media Management - I was responsible for developing and executing strategies to grow engagement and brand presence on Facebook, Instagram, and YouTube. Additionally, I managed community interactions by responding to comments, messages, and engaging with followers to build brand loyalty.
I am proficient in utilizing the following tools:
? Google Workspace
? Microsoft Office
? Canva
? Adobe Acrobat
? Slack
? Asana
? Notion
? Reclaim AI
? Zoho Assist
? Divvy
? Webflow
? Zoom
? DocSend