Current Employment Status:
Hired Full Time on Jan 29, 2024
Engaging and patient customer service professional with 6 years of experience responding to all customer inquiries. Trained in conflict resolution and communication. I am also a team leader for an e-commerce business customer care support. These are my primary responsibilities as a team leader:
•Responds to customer queries in a timely and accurate way, via phone,
•Identifies customer needs and helps customers use specific features •Process returns & refunds. •Monitor customer complaints on social media and reach out to provide assistance.
Getting together to discuss this opportunity for both parties would be advantageous and I would like to speak more about what I can bring to the table. Feel free to contact me at any time.
“I had this VA that I could turn things over to made it a lot easier”
Kyle Mckenna
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