MED VA / CSR / INTAKE SPECIALIST/ DATA ENTRY / VA

Overview

Looking for full-time work (8 hours/day)

at $7.00/hour ($1,232.00/month)

Bachelors degree

Last Active

November 27th, 2024 (today)

Member Since

March 17th, 2022

Profile Description

Hi, my name is Upgrade to see actual info Upgrade to see actual info and my objective is
to secure a virtual assistant position where I can leverage my strong
organizational and communication skills to provide efficient administrative
support. With a keen attention to detail and a proactive approach, I aim to
enhance productivity and streamline processes for clients in a remote work
environment. Dedicated to maintaining confidentiality and delivering
exceptional assistance, I am eager to contribute to a dynamic team and help
create a seamless and productive virtual work experience. You can check my
previous job experiences for more references:
Hinduja Global Solutions I
Mandurriao, Iloilo  2017 to 2018

Position: Healthcare Associate
Coventry account and Gallagher Bassett account where
we handle patients’ claim numbers, billing status, provider’s information, and
more.
 
Startek l Megaworld, Mandurriao,
Iloilo 2018 to 2019
Position: Amazon Customer
Service Associate
Amazon where’s my stuff customer service
representative handling email/phone/community moderation and chat. I also
handle customer complaints, refund requests, and warranty claims through email.
 
IQOR l Megaworld, Mandurriao,
IloiloUpgrade to see actual info
Position: Capital One Bank
Customer Service Associate
·CapitalOne customer service representative helping
customers with banking needs. ·Back office associate for (Power of Attorney) POA
request, attorney representation request, processing (Cease and Desist) CAD
request, and more.
 
Center for Wellness and Pain
Care l Las Vegas, NevadaUpgrade to see actual info
Position: Intake Specialist
·         Efficiently
manage the intake process for new clients or cases, collecting and recording
all necessary information accurately.
·         Conduct
initial assessments to gather relevant details and determine the appropriate
course of action.
·         Communicate
with clients, either in person, over the phone, or via email, to gather
required information and address inquiries.
·         Ensure
all documentation is complete, organized, and in compliance with relevant
regulations or protocols.
·         Collaborate
with internal teams to facilitate a smooth transition of clients into the
appropriate programs or services.
·         Maintain
up-to-date records of all intake activities and ensure data entry accuracy.
·         Provide
exceptional customer service by addressing client needs and concerns
empathetically and professionally.
·         Follow
established procedures and guidelines to ensure consistency and accuracy in the
intake process.
·         Assist
in developing and implementing process improvements to enhance the efficiency
of the intake process.
·         Stay
updated on industry trends and regulations related to intake procedures.