With nearly a decade of experience in customer service, I excel in providing exceptional support both in-office and remotely. My diverse skill set includes:
**Social Media Representation: Engaging and assisting customers across various social platforms.
**GDS Proficiency: Knowledgeable in Global Distribution Systems for airline bookings.
**Live Chat &
**Microsoft Office & Google Workspace Expertise: Skilled in Word, Excel, PowerPoint, Google Docs, Sheets, Slides, and other productivity tools.
**CRM Systems: Proficient in using Salesforce and other customer relationship management platforms to track and enhance customer interactions.
**Adaptability: Quick to learn and flexible in adhering to company policy updates and new systems.
If you're seeking a reliable, detail-oriented virtual assistant who can adapt to your business needs and deliver outstanding results, I’m here to help!
Experience: 5 - 10 years
I delivered customer support for nine years through both face-to-face interactions and online channels.
Experience: 2 - 5 years
I worked as a live chat support and social media engager for an international airline for almost five years.
Experience: Less than 6 months
“I have found someone who is smart, has a great work ethic and is easy to work with.”
Sara Brumfield
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