Derek

Customer Service | Digital Marketing Specialist | SEO Specialist

80 ID PROOF
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Overview

Looking for full-time work (8 hours/day)

at $7.00/hour ($1,232.00/month)

High school diploma

Last Active

August 3rd, 2024 (35 days ago)

Member Since

March 13th, 2022

Profile Description

Hello and thank you for visiting my profile!

If you're here looking for a budget-friendly partner remotely, you're on the right track!

My freelancing career began in 2022 as an digital marketing and an ecommerce virtual assistant. Before going virtual, I worked in the BPO industry for almost 3 years especially in the customer service.

Here's a list of tools I know how to use:

1. Customer Support - Zendesk, Gorgias, Gladly, inContact
2. Project Management - Basecamp, Notion
3. Communication and Messaging Tools - Slack, Microsoft Teams, WhatsApp, Telegram, Skype, Upgrade to see actual info, Viber
4. Email Management - GMail, Yahoo
5. File Sharing and Cloud Storage - Google Drive, One Drive, Dropbox
7. Virtual Meeting and Video Conferencing - Zoom, Google Meet, Skype, Microsoft Teams
8. E-commerce - Shopify, ShipStation, Google Merchant
9. Basic Graphic Designing - Canva
10. Basic Video Editing - CapCut, WeVideo, Kapwing
11. Basic Website Design - WordPress, Squarespace
12. Basic Social Media Analytics - Meta Business Suite
13. Social Media Management
14. Content Creation
15. Content Scheduling - Later, Planoly, Hootsuite, SkedSocial, Meta Business Suite
16. Writing AI Prompts - ChatGPT
17. Calendar Management
18. Course Portal Management - Kartra
19. Survey Forms - Google Forms, Typeforms
20. Email Marketing - Klaviyo, Kartra
21. Search Engine Optimization (SEO) - SEMrush, Screaming Frog, Ubersuggest, Google Analytics 4, Google Search Console, Google Keyword Planner, ahrefs, etc.

If you're sold and think we're a good fit...
Drop a personalized message and let me know...
What time works best for you for a discovery call *wink*

Hit me up!

Top Skills

Design » Graphic Design

Experience: 2 - 5 years

Basic graphic designing with the help of Canva

Customer Support » Customer Service

Experience: 2 - 5 years

Answer customer inquiries from multiple channels (phones, chats, emails, SMS)

Other Skills

Marketing » Social Media Management

Experience: 1 - 2 years

Manage social media accounts such as Facebook, Instagram, LinkedIn, TikTok, etc.

Video Editing » Social Media Video Editing

Experience: 2 - 5 years

Marketing » Email Marketing

Experience: 2 - 5 years

Marketing » Content Creation

Experience: 2 - 5 years

SEO » SEO Analysis

Experience: Less than 6 months

Office and Administration » Calendar Management

Experience: 2 - 5 years

Basic Information

Age
24
Gender
Male
Website
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Address
Davao, Davao del Sur
Tests Taken
None
Uploaded ID
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