E-commerce VA | Social Media Marketing & Customer Engagement

I specialize in helping businesses elevate their brand presence and drive audience engagement through strategic social media management across Instagram, Facebook, and TikTok. With expertise in content creation, I utilize tools like Canva and CapCut to design engaging visuals and videos, while leveraging advanced image editing skills using Photoshop and GIMP to ensure high-quality content that stands out. My experience extends to Facebook Ads, where I create and manage effective campaigns to reach targeted audiences and deliver measurable results. I also have a strong understanding of community building and growth strategies, fostering authentic connections to enhance brand loyalty and engagement. Additionally, I am familiar with basic HTML and CSS, enabling me to perform website updates that align with your brand’s goals and maintain consistency across platforms. With a creative, results-driven approach, I focus on delivering impactful social media strategies that not only increase visibility but also build thriving, engaged communities that contribute to long-term business growth.

I help businesses identify profitable opportunities by delivering in-depth, data-driven product research tailored for Amazon, eBay, and Shopify platforms. With a focus on finding high-demand, low-competition products, I analyze market trends, pricing strategies, and competitor performance to pinpoint items with strong sales potential and healthy profit margins. My process is backed by proven research methods and the use of top-tier tools to provide actionable insights that align with your business goals. Whether you're launching a new product, scaling your store, or optimizing existing offerings, I ensure you have the data needed to make confident, informed decisions. By streamlining product selection and uncovering opportunities, I empower businesses to maximize sales, improve ROI, and stay ahead of the competition. Let me handle the research so you can focus on growing your business.

I provide exceptional customer support across phone, live chat, and email, ensuring a seamless and satisfying experience for your customers. With a strong background in e-commerce support, I am proficient in platforms like Amazon Seller Central and eBay, as well as tools such as Zendesk and Re:amaze to manage inquiries efficiently and resolve issues promptly. In addition to handling customer concerns with professionalism and empathy, I excel in community moderation on Facebook and Instagram, fostering positive interactions, addressing queries, and enhancing brand reputation. My goal is to build trust, improve customer retention, and maintain a consistently high standard of support that reflects your brand values. With a commitment to delivering timely, reliable, and customer-focused solutions, I help businesses create strong, lasting relationships with their customers while maintaining a positive brand image.

I have extensive experience preparing detailed property reports and presentations for real estate agents, brokers, and clients, focusing on key insights and potential opportunities to support informed decision-making. By gathering and analyzing data from multiple sources, including public records, real estate databases, and industry reports, I ensure the delivery of accurate and up-to-date property information. Additionally, I have assisted in the preparation of underwriting reports and presentations, providing thorough analysis and support for senior underwriters during the review and approval process. My attention to detail, research expertise, and ability to present complex data in a clear and actionable format enable real estate professionals to identify opportunities and streamline their operations effectively.

I bring strong expertise in data entry, specializing in fact-checking, organizing, and managing large volumes of information with accuracy and efficiency. Paired with web research skills, I ensure that all data is verified, up-to-date, and presented in a clear, organized format. Whether it’s cleaning up datasets, compiling information from various sources, or maintaining records, I focus on delivering reliable results that support informed decision-making and streamlined workflows. My attention to detail and commitment to quality make me an asset for projects that require precision, organization, and thorough research.

I have experience writing engaging and well-researched articles across a diverse range of topics, including pet care, sports & outdoors, travel, and food. I’ve contributed to store blogs, creating content tailored to attract readers, improve engagement, and align with business goals. Additionally, I have hands-on experience with article spinning, ensuring fresh, SEO-friendly variations of content that maintain quality and readability. My writing combines creativity with strategy, helping businesses connect with their audience, drive traffic, and enhance their online presence. With a versatile writing style and attention to detail, I deliver content that informs, entertains, and delivers results.

I have completed training and workshops in HTML, CSS, and Bootstrap, gaining a solid understanding of front-end development fundamentals. I have hands-on experience assisting in building and customizing Shopify stores, working with pre-built templates while implementing HTML and CSS for tailored design solutions. With a focus on minimalist design, I create clean, user-friendly interfaces that enhance the customer experience and align with modern aesthetic standards. My approach combines technical skills and an eye for design to deliver visually appealing and functional websites that meet business needs.