Christian

Customer Service Representative

80 ID PROOF
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Overview

Looking for full-time work (8 hours/day)

at $10.00/hour ($1,760.00/month)

High school diploma

Last Active

November 8th, 2024 (today)

Member Since

March 13th, 2022

Profile Description

I have worked in the Call center industry for around 5 years as a Customer Service Representative for a satellite company handling customers' accounts, billing, and technical concerns. I have also handled U.S. accounting software that allowed me to interact with small business owners and accountants for support. I also experienced working as an e-mail Support Representative in the videogame industry, assisting players of all age groups.
I am willing to be trained and study other platforms that the business needs. I am a person who can work with minimal supervision, am a team player, and can work under pressure.
I am familiar with the following:
- Office365
- Quickbooks
- VPN
- CPanel
- Remote Assistance Tool (LogMeIn, Teamviewer, ScreenConnect, Zoho Assist & Splashtop)
- Ticketing system (ServiceNow, JIRA, Helpshift, Zendesk, Zoho Desk, HaloPSA, and Syncro)
- RMM (Syncro and Action1)

Top Skills

Customer Support

Customer Support » Email Support

Customer Support » Phone Support

Other Skills

Customer Support » Technical Support

Office and Administration » Transcription

Office and Administration » Data Entry

Office and Administration » Email Management

E-Commerce » Inventory Management » Quality Control

Real Estate » Appointment Setting

Customer Support » Social Media Moderation

Office and Administration » Microsoft Excel

Office and Administration » Personal Assistant

Basic Information

Age
35
Gender
Male
Website
Sign Up with Pro Account to View
Address
Baguio City, Benguet
Tests Taken
IQ
Score:  136
DISC
Dominance: 20
Influence: 21
Steadiness: 34
Compliance: 25
English
C1(Advanced)
Uploaded ID
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