Joemark

Customer Service Representative

Verified

With Timeproof

mark as hired

Overview

Looking for full-time work (8 hours/day)

at $5.80/hour ($1,020.80/month)

Bachelors degree

Last Active

March 25th, 2025 (yesterday)

Member Since

March 12th, 2022

Profile Description

Customer service professional with over four years of experience providing exceptional support via phone, email, and chat. I excel in dynamic, remote work environments where my strong communication skills, keen attention to detail, and effective problem-solving abilities come together to resolve inquiries and deliver a consistently positive customer experience.Throughout my career, I have demonstrated expertise in managing customer interactions and ensuring every detail is addressed with precision. I also have extensive experience as an appointment setter, managing complex schedules, confirming client interactions, and coordinating with multiple teams to guarantee seamless service delivery. My proficiency with CRM systems and digital tools enables me to track customer data, monitor performance, and implement continuous improvements in service quality.A key component of my professional presence is my clear, authentic American accent, which enhances my ability to build rapport, instill confidence, and communicate solutions effectively over the phone. I am committed to leveraging my skills and experience to not only meet but exceed customer expectations, turning challenges into opportunities for enhanced efficiency and business growth.