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Professional SummaryDynamic and results-driven Amazon Specialist with over 8 years of experience in e-commerce management and marketplace optimization. Demonstrated expertise in increasing sales and enhancing brand visibility on Amazon through strategic planning, data analysis, and innovative marketing initiatives. Proficient in managing seller accounts, optimizing product listings, and implementing effective A+ content strategies.
Skilled in handling FBA processes, including lost and damaged shipment reimbursements, and creating product variations to improve customer experience. Adept at analyzing performance metrics to inform decision-making and drive continuous improvement. Committed to delivering exceptional customer service and maintaining compliance with Amazon policies to ensure sustained marketplace success.
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Skills:
Marketplace Management: Proficient in managing seller accounts, optimizing product listings, and ensuring compliance with Amazon policies.
SEO and Keywords: Expertise in keyword research and optimization for enhanced visibility and ranking on Amazon search results.
Product Listing Optimization: Ability to create and enhance product titles, descriptions, bullet points, and images to drive conversion rates.
Data Analysis: Skilled in analyzing sales data, customer feedback, and competitor strategies to inform decision-making.
Advertising and Promotions: Experience with Amazon Advertising, Sponsored Products, and promotions to boost product visibility and sales.? Inventory Management: Knowledgeable in inventory planning, management, and FBA (Fulfillment by Amazon) processes.
Customer Service: Strong focus on customer satisfaction and adept at managing customer inquiries and issues effectively.
Compliance and Policies: Familiar with Amazon's policies and best practices to avoid account suspensions and maintain good standing.
Market Research: Ability to conduct market research to identify trends and opportunities for growth.
Content Creation: Experience in creating engaging content for Amazon listings and external marketing channels.
Tools and Software: Proficient in tools like Helium 10, Jungle Scout, Seller Legend, and Amazon Seller Central.
FBA Lost and Damaged Shipment Reimbursement: Familiarity with the reimbursement process for lost and damaged shipments, ensuring proper documentation and timely claims, including creating packing lists to assist clients with requirements.
A+ Content Creation:
Copywriting: Crafting compelling product descriptions and narratives.
Graphic Design: Creating visually appealing images and infographics using design tools.
Brand Storytelling: Effectively conveying brand values and stories.? SEO Optimization: Applying keyword strategies to enhance visibility.
Product Photography: Capturing high-quality images that showcase features.
Content Strategy: Planning and organizing content to meet marketing goals.
Attention to Detail: Ensuring content is error-free and compliant with guidelines.
Analytics Interpretation: Analyzing performance metrics for optimization.
Project Management: Managing timelines and collaborating effectively.
Understanding of Amazon Guidelines: Ensuring compliance with A+ content policies.
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Professional Experience
Amazon Specialist Elbert
Mountain Denver,
CO USA
Oversaw 20 Amazon seller accounts, resulting in an 80% increase in performance metrics within 2 months.
Conducted keyword research and optimized listings, improving organic search ranking and visibility.
Analyzed sales data and customer reviews to inform product improvements and marketing strategies.
E-commerce ManagerTrading Post
– Arkansas United States
Oversaw e-commerce operations, including Amazon, eBay, and other platforms.
Coordinated with supply chain teams to ensure timely inventory replenishment.
Implemented promotional strategies that enhanced brand awareness and customer engagement.
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EducationBachelor of Science in Information Technology (Undergrad)
AMA University, in the Philippines
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Additional Skills for an Amazon Specialist
1. A/B Testing: Knowledge of testing strategies to determine the best-performing product listings or ads.
2. Social Media Marketing: Understanding of how to leverage social media to drive traffic to Amazon listings.
3.
4. Brand Registry: Familiarity with Amazon Brand Registry processes and benefits.
5. Fulfillment Operations: Understanding of FBA vs. FBM (Fulfilled by Merchant) logistics.
6. Competitive Analysis: Skills in monitoring competitor activity and pricing strategies.
Experience: 10+ years
With a decade of experience in Amazon catalog management, I excel at creating engaging product listings that boost visibility and sales. I understand what makes a product shine in the marketplace and enjoy helping brands navigate the complexities of Amazon to enhance their success.
Experience: Less than 6 months
With over 2 years of experience using Canva, I have a knack for creating eye-catching designs and editing visuals to perfection. I enjoy transforming ideas into stunning graphics, whether for social media, presentations, or marketing materials.
Experience: Less than 6 months
Results-driven PPC specialist with less than 6 months of experience, skilled in campaign management, keyword research, and ad optimization. Proficient in Google Ads and social media platforms, I focus on maximizing ROI and driving targeted traffic. Passionate about leveraging data analytics to refine strategies and achieve business goals.
Experience: Less than 6 months
With a passion for creating infographics, I have over 2 years of experience designing visually engaging graphics that effectively communicate complex information. I excel in using tools like Canva and Adobe Illustrator to transform data into compelling visuals for presentations, social media, and marketing materials. My goal is to make information accessible and memorable, helping brands tell their stories in a creative way
Experience: 2 - 5 years
With 2 years of experience navigating Amazon Seller Central, I specialize in managing product listings, monitoring performance metrics, and optimizing sales strategies. I have a strong understanding of inventory management, order fulfillment, and customer service best practices. My focus is on maximizing profitability and ensuring a seamless experience for both sellers and customers, all while staying updated on Amazon’s policies and trends.
Experience: 2 - 5 years
With 2 years of hands-on experience using Helium 10, I leverage its full range of features to optimize Amazon listings and boost sales. My expertise includes keyword research, product tracking, and competitor analysis, allowing me to identify growth opportunities and enhance visibility. I also focus on inventory management and analytics to ensure brands remain competitive in the marketplace. My goal is to provide actionable insights that help drive sustained success on Amazon.
Experience: Less than 6 months
Experienced in using Jungle Scout to maximize efficiency and automate feedback processes. I leverage data-driven insights to streamline product research and optimize listings, helping brands enhance their performance on Amazon.
“It definitely helped transform my business and take a significant load off for me.”
Samori Coles
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