Customer Service Representative, Amazon Product Researcher

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Overview

Looking for full-time work (8 hours/day)

at $4.55/hour ($799.99/month)

Associates degree

Last Active

November 22nd, 2024 (yesterday)

Member Since

March 9th, 2022

Profile Description

I am an experienced Customer Service
Representative and Amazon Product
Research Specialist seeking a full-time
position in the field of customer support
and product sourcing, where I can apply
my knowledge and skills for continuous
improvement.

Experience:
NOV 2017 - SEPT 2021
ibex Philippines
•Specialize in billing issues and offering
the best possible solution. Giving
detailed, personalized, friendly and
polite service to ensure customer
retention and satisfaction.

•Memorized all company products and
services and be able to answer
customer questions quickly and
efficiently and increase upsells.

•Collect source data such as customer
names, addresses, phone numbers,
credit card information and enter data
in customer service software.

•Level 1 technical Support to customer’s
equipment.

NOV 2022 - JUNE 2024
Amazon Product Researcher (Full Time)
•Does online arbitrage & product
sourcing for profitable items to sell on
Amazon according to UK client's
criteria

Communication Skills - Fluent in both verbal and written communication.
Technical Skills - Sound knowledge of tools like MS Excel and Word or Google Drive, Docs and Spreadsheets.
Critical Thinking and Problem solving Skills
Typing Skill - 39WPMComprehension Skills
Multi-Tasking Skills
Fast Learner - Willing to be trained