Logistics Specialist/Data Entry/QA Analyst/Graphic Design

Providing prompt and efficient customer service can adapt at quickly understanding customer inquiries, resolving issues, and providing accurate information.

I am skilled in typing, organizing, and checking data to make sure everything is correct. I work quickly, carefully, and follow deadlines to complete tasks. I also use tools like Excel and other systems to handle large amounts of information.

I am skilled at managing email communication efficiently. I ensure timely responses, maintain professional tone and accuracy, organize inboxes, and prioritize tasks to meet deadlines. My focus is on delivering excellent customer service and resolving inquiries effectively.

Focusing on tools like Word, Excel, PowerPoint, Teams, Loop, SharePoint and Outlook for document creation, collaboration, and communication. I'm skilled in organizing data, creating professional reports, managing emails, and conducting virtual meetings effectively.

I focus on ensuring accuracy and consistency in processes. In the logistics shared service industry, I monitored workflows, identified errors, and implemented corrective actions to enhance efficiency. In the BPO dental insurance field, I reviewed claims and communication for compliance, ensuring client satisfaction and regulatory standards. I thrive on maintaining quality and improving processes for better outcomes.

As a Logistics Process Specialist with 5 years of experience in shared services, I improved logistics process workflows, analyzed data, process review/projects, working instructions and identified areas which is need to improve. I developed efficient processes, ensured compliance, and collaborated with teams to meet the KPI and enhance performance.

I've found it a powerful tool for project management and issue tracking. It's great for organizing tasks, collaborating with teams, and keeping projects on track. While it can be complex at first, the learning curve is worth it for its efficiency and flexibility.

As a graphic designer with one year of experience, I create eye-catching designs for brands and projects. I specialize in: Logos and Branding: Designing logos and building brand identities. Marketing Materials: Making posters, brochures, and social media graphics. Custom Artwork: Adding unique illustrations to projects. I use tools like Photoshop, Illustrator, and Figma, and I focus on making designs simple, clear, and effective.

I have 2 years of experience using Microsoft Excel to transform complex data into clear, engaging visuals like charts, dashboards, and reports. My work focuses on making information easy to understand and actionable for diverse audiences.