Chat Support , Customer Service and Virtual Assistance

Overview

Looking for full-time work (8 hours/day)

at $4.00/hour ($704.00/month)

Cararayan National High School

Last Active

September 29th, 2024 (yesterday)

Member Since

March 6th, 2022

Profile Description

Upgrade to see actual info was an EXPERT agent and problem
solver that you can rely on. Enthusiastic individual with
superior skills in both team based and independent capacities. In addition to this, knowledge of the internet and being able to conduct online research is also very important so I also attend online courses and webinars to enhanced my skills .

PREVIOUS JOBS

Amazon Customer Service Generalist
Assisting Customers concerns like 
*Billing Issues
 *Problem on their packages 
*Searching specific items 
*Creating an account 
*And all other issues regarding to their Account
When a span of almost 3 years I handle
 *Blended account such as Voice and non-voice account ( chat and Email )
*And also additional skills such as 6 months handling LOGISTICS where in we track deliveries
I WAS HIGHLY TRAINED AND BEEN RECOMMEND TO HANDLE ESCALATION OR SUPERVISOR
LEVEL during that time in this company .

 SiriusXM Customer Generalist
I was trained to handle Inbound Account . 
We call it as RETENTION or some identify it as SALES
account .
*Assisting customers concern about their SUBSCRIPTIONS OR PLAN
 *My main job is to make sure that my customer will keep the service and avoid cancelling it .