Overview
Looking for full-time work (8 hours/day)
at $7.00/hour ($1,232.00/month)
Coursework in Electronics and Communications Engineering, Adamson University
Last Active
November 20th, 2024 (yesterday)
Member Since
March 5th, 2022
Profile Description
Strategic leader with over 8 years of expertise in team management, customer service, operations, sales, staff development, and technical support, I excel in overseeing processes and client accounts to ensure seamless operations and exceptional service delivery. Furthermore, I bring 3 years of experience in cryptocurrency trading and more than 1 year in blockchain support and community moderation, showcasing my adaptability and proficiency in emerging technologies. With 1 year of experience in Digital Marketing, I specialize in crafting compelling copy for blogs, newsletters, and social media captions while driving engagement to convert leads. Additionally, I handle
Top Skills
Customer Support » Forum Community Moderation
Experience: 1 - 2 years
- Oversaw Mina Protocol crypto communities on Discord (30K members), Telegram (44K Members), and Reddit (4k Subscribers), ensuring adherence to blockchain community guidelines. - Managed and coached 5 community moderators, ensuring compliance and engagement.
Office and Administration » Leadership
Experience: 5 - 10 years
????Empowering Leadership: Managed and coached 5 community moderators, ensuring compliance and engagement. ????Performance Monitoring: Monitored sales and support strategies, preparing insightful performance reports. ????Approach Compliance: Monitored 14 sales and technical support agents' approaches in chats and emails to clients, ensuring alignment with implemented strategies. ????Cross-Functional Coordination: Coordinated software updates, ensuring team competency across departments. Effective Oversight: Applied risk management to ensure smooth project execution, providing consistent updates to stakeholders. ????Client and Company Alignment: Managed relationships to ensure project success, bridging client and company interests. ????Efficient Processes: Streamlined community moderation and engagement procedures for compliance and efficiency. ????Training Leadership: Provided technical training for new hires, maintaining quality and endorsing performance.
Marketing » Digital Marketing
Experience: 1 - 2 years
????Assumed accountability for managing social media marketing strategy for the company's four accounts/websites. -- achieveintegrativehealth.com (Clinic Website) -- achievefunction.com (Online Store) -- divinefarmerhealth.com (Program/Coaching Website) -- AcupunctureNearMe.com (Directory) ????Managed the clinic's social media accounts, which has gathered 1.1 million followers on TikTok, 1.4 million on Instagram, and 1.1M on Facebook - ????Generated engaging and relatable copy across various platforms, including SEO-focused blog articles, social media captions, and newsletter content. ????Developed newsletter copy to highlight value-building content, clinic services, updates, and discounts for online programs. ????Oversaw digital projects, elevating website traffic and generating high-quality leads. ????Wrote and improved content for landing pages and sign-up form ????Supervised digital projects and campaigns aimed at increasing website traffic and generating leads for the clinic, online store, acupuncture directory, and online health program website
Other Skills
Customer Support » Email Support
Experience: 5 - 10 years
????Applied strong product knowledge in assisting clients about software compatibility, features and functionalities to guarantee alignment of customer preference with products and services offered
Customer Support » Social Media Moderation
Experience: 2 - 5 years
????Managed the clinic's social media accounts, which have gathered 1.1 million followers on TikTok, 1.4 million on Instagram, and 1.1Million on Facebook ???? Oversaw Mina Protocol crypto communities on Discord (30K members), Telegram (44K Members), and Reddit (4k Subscribers), ensuring adherence to blockchain community guidelines.
Customer Support » Sales Support » Lead Generation
Experience: 1 - 2 years
Generated leads through social media engagement
Basic Information
- Age
- 30
- Gender
- Male
- Website
- Sign Up with Pro Account to View
- Address
- San Pedro, Laguna
- Tests Taken
- IQ
- Score: 122
- Government ID
- Sign Up with Pro Account to View
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Kyle Mckenna
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Strings of Victory: JayJay’s Unforgettable Encore
From sacrificing meals for education to discovering a passion for videography, JayJay's narrative unfolds from a railway engineer to a thriving Online Filipino Specialist.
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