Enrico

Executive/Admin Assistant / Customer Service / Data Analyst

85 ID PROOF
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Overview

Looking for full-time work (8 hours/day)

at $7.00/hour ($1,232.00/month)

Bachelors degree

Last Active

November 9th, 2024 (3 days ago)

Member Since

March 4th, 2022

Profile Description

With over 6 years of experience in administrative support, customer service, and executive assistance, I’m trustworthy, approachable, and always focused on working smart. I’m quick to adapt to new challenges, finding simple, efficient solutions to complex tasks. Whether it’s managing schedules, resolving issues, or supporting teams, I stay flexible and solutions-oriented, always prioritizing results with a positive attitude.

Key Services I Offer: 
Executive & Administrative Support
Calendar management, meeting scheduling, travel arrangements, and document preparation.
Customer Service & Client Support
Handling inquiries, resolving issues, managing customer accounts, and following up on service satisfaction.
Back Office & Data Management
Data entry, report generation, order processing, and inventory management.
Scheduling & Coordination
Managing appointments, dispatching technicians, and ensuring timely follow-ups.
Social Media Management
Managing social accounts, creating content, and engaging with customers.
Client Relationship Management
Retaining customers, upselling, gathering feedback, and improving satisfaction.
Problem Solving & Process Improvement
Troubleshooting issues, streamlining workflows, and coordinating teams for efficient operations.

Top Skills

Experience: 5 - 10 years

With 6 years of experience in customer-facing roles, I have managed inquiries, resolved issues, and delivered exceptional service across various communication channels, including phone, email, and chat. I’m skilled in account management, troubleshooting, and ensuring customer satisfaction while maintaining a professional and positive approach

With over 4 years of experience, I have provided comprehensive administrative support, including managing schedules, coordinating meetings, handling communications, and assisting with day-to-day office operations. I am skilled at multitasking, ensuring efficient office workflow, and offering reliable assistance to teams and executives.

Experience: 6 months - 1 year

As an Executive Assistant, I provide high-level administrative support to executives by managing calendars, scheduling meetings, and coordinating travel arrangements. I handle incoming communications, prioritize tasks, and ensure seamless office operations. I am skilled in preparing reports, managing confidential information, and liaising with internal and external stakeholders to keep projects on track and executives focused on key business objectives.

Other Skills

Basic Information

Age
32
Gender
Male
Website
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Address
Binangonan, Rizal
Tests Taken
IQ
Score:  106
DISC
Dominance: 35%
Influence: 20%
Steadiness: 20%
Compliance: 25%
English
C1(Advanced)
Government ID
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