Marne

Chat and Email Support (Technical and Customer Service)

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Overview

Looking for full-time work (8 hours/day)

at $5.70/hour ($1,003.20/month)

Bachelors degree

Last Active

March 30th, 2025 (7 days ago)

Member Since

March 4th, 2022

Profile Description

I have been a Chat support for both Technical and Customer service for 5 years and I have been email support for an ecommerce business for almost 3 years now. Working as a chat and email support developed not only my typing skills and multi-tasking skills but also my efficiency and attention to details. Part of my job includes processing orders, assisting customers with their refund requests, checking order status, and processing replacements. I have experience with CRMs such as Zendesk and RichPanel where we work on our tickets. I also have experience entering data into Google Sheets such as customer's email addresses, order numbers and refund requests. I was also a Facebook Group Admin where I handle approving and declining Membership request.
I am amenable to working at least 40 hours per week and I can work any shift.