Customer service representative| Technical Support

Overview

Looking for full-time work (8 hours/day)

at $4.00/hour ($704.00/month)

Associates degree

Last Active

December 19th, 2024 (6 days ago)

Member Since

March 3rd, 2022

Profile Description

My portfolio: paruparu.website

I have 3 years of experience working in a call center, where I served as a technical support agent for Microsoft Surface laptops, resolving software issues. Additionally, I handled a travel account where I booked tickets over the phone, tracked buses, and processed refunds. I also worked on a non-voice telecommunications account as a domain admin, gaining knowledge in domain management, DNS record updates, and basic web hosting. Apart from that, I addressed various internet-related issues, including troubleshooting internet connectivity and line issues, as well as explaining billing and services to customers. I also gained expertise in email hosting, setting up IMAP and POP email configurations, and resolving email problems such as sending or receiving issues.
As a professional, I am reliable, honest, and easy-going, and I am known among my peers as a good friend. People often seek my advice on relationships, work, and family issues, and I take pride in being someone they can rely on. With a strong work ethic, I am a hard worker and maintain a stellar attendance record at my job.
I understand the value of time and strive to be punctual in all my interactions. I am considerate of other people's time and believe in being responsive and efficient in my work. If you share the same values of prioritizing customer satisfaction, promptness, and reliability, then I would be a great fit to work with.