As a Medical Virtual Assistant, I streamline your practice with expertise in patient management, medical documentation, and administrative support. I ensure efficient operations while upholding confidentiality and accuracy.
Core Skills:
Patient Scheduling: Efficiently handle appointments and inquiries.
Medical Documentation: Maintain accurate records compliant with HIPAA.
Telemedicine Support: Manage virtual consultations and tech issues.
Insurance & Billing: Process claims and handle billing inquiries.
Clinical Communication: Facilitate clear interactions between patients and providers.
Experience & Qualifications:
Extensive healthcare experience.
Proficient in EHR systems and medical software.
Strong organizational and multitasking skills.
Why Choose Me:
I enhance your practice’s efficiency, allowing you to focus on patient care by managing administrative tasks and ensuring smooth operations.
Experience: 1 - 2 years
As a Customer Support Specialist for a healthcare account, I excel in delivering exceptional service to patients and healthcare providers. My role involves addressing inquiries, resolving issues, and ensuring a positive experience with a focus on empathy and efficiency. Key Responsibilities: Patient & Provider Support: Handle inquiries related to appointments, insurance, and treatment with professionalism. Issue Resolution: Resolve complaints and issues promptly to maintain high customer satisfaction. Information Management: Document interactions accurately and update records as needed. Healthcare Navigation: Assist patients in understanding and accessing healthcare services. Skills & Qualifications: Healthcare Knowledge: Familiar with medical terminology and insurance processes. Communication: Clear and compassionate verbal and written skills. Problem-Solving: Efficiently address and resolve issues. Customer Service: Proven track record of excellent service and support.
Experience: 1 - 2 years
Experience: 1 - 2 years
Experience: Less than 6 months
“I have found someone who is smart, has a great work ethic and is easy to work with.”
Sara Brumfield
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