Renalyn

Performance Analyst| Customer Support | Technical Support |

Verified

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Overview

Looking for full-time work (6 hours/day)

at $4.56/hour ($601.92/month)

Bachelors degree

Last Active

October 31st, 2024 (16 days ago)

Member Since

March 2nd, 2022

Profile Description

A BPO professional with 5 years of experience in a highly competitive and top-ranked E-commerce company based in United States.
Started as a Customer Service Representative for 6 months and upskilled as Technical Support for 14 months, earning an excellent records of exceptional responses from clients.
Eventually promoted as a Subject Matter Expert in the same field after mastering the business processes and hitting the above required target of the Account Management.
Appointed as an Associate Team Manager , perform duties of being a leader especially in reaching or exceeding the target metrics of the Account.

Top Skills

Customer Support

Office and Administration » Data Entry

Office and Administration » Email Management

Other Skills

E-Commerce » Inventory Management » Quality Control

Customer Support » Email Support

Customer Support » Technical Support

Customer Support » Phone Support

Office and Administration » Data Analytics

Experience: 6 months - 1 year

Works within organizations to assess, analyze, and improve various aspects of performance related to business operations, projects, or systems.

Office and Administration » Microsoft Excel

Basic Information

Age: 28

Gender: Female

Website: Sign Up with Pro Account to View

Address: Angeles City, Pampanga

Tests Taken: IQ
Score: 118: DISC
Dominance: 38%
Influence: 25%
Steadiness: 25%
Compliance: 13%: English
C2(Advanced/Mastery)

Government ID: Sign Up with Pro Account to View

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