Executive Admin| Appointment Setter | Lead Generation Specialist (LinkedIn)

My extensive knowledge and experience in field of customer service has given me the ability to connect with customers efficiently these are only a few traits I have which make me the perfect candidate for the job. I had the privilege of being part of one of the pioneer messaging teams with the Telstra corporation during the which gave me the opportunity to formulate and implement strategies, to think outside the box and contribute some great ideas of my own to add value to our service and customer experience. I fully understand that my abilities and knowledge of the business and culture will be invaluable to your company. I have achieved the ability to work with minimal supervision and make decisive actions that would generate more results as well as perform goal driven tasks within a certain timeframe, which improved your company’s productivity.

I am an experienced lead generation specialist with a proven track record of identifying, nurturing, and converting high-quality leads to drive business growth. My approach to lead generation is strategic and data-driven, ensuring that I target the right audiences and deliver measurable results. Key aspects of my expertise include: Targeted Research: Conducting in-depth market research to identify potential leads that align with the company’s target demographics and business objectives. Prospecting: Utilizing various tools and platforms, including LinkedIn, social media, and CRM systems, to effectively reach out to potential clients and establish initial contact. Lead Qualification: Assessing and qualifying leads based on specific criteria, ensuring that only the most promising prospects are forwarded to the sales team for further engagement. Nurturing Relationships: Building and maintaining relationships with prospects through personalized communication, providing valuable information, and guiding them through the sales funnel. Data Management: Maintaining accurate and up-to-date records of all leads and interactions using CRM tools such as Salesforce, Monday.com, and Oracle, to track progress and optimize the lead generation process. Through my strategic approach to lead generation, I help businesses expand their client base, increase conversion rates, and achieve long-term success.

I specialize in efficient and effective appointment setting, ensuring seamless communication and coordination between clients and stakeholders. My approach to appointment setting is meticulous, with a strong focus on understanding client needs, prioritizing tasks, and managing schedules to maximize productivity. I excel in: Client Communication: Building rapport with clients, understanding their requirements, and ensuring all appointments are set to align with their availability and preferences. Calendar Management: Proficient in managing multiple calendars, ensuring that appointments are scheduled without conflicts, and that all relevant parties are informed promptly. Follow-Up & Confirmation: Diligently following up on scheduled appointments and sending timely reminders to ensure attendance and punctuality. Tools & Technology: Experienced in using various scheduling tools and CRM software, such as Google Calendar, Microsoft Outlook, Salesforce, and Monday.com, to streamline the appointment-setting process.

As a highly skilled Virtual Assistant with extensive experience in administrative and clerical tasks, I excel at data entry, scheduling, planning, and managing meeting minutes. I am proficient in the Microsoft Office Suite (Word, Excel, PowerPoint, Publisher, Outlook) and possess advanced capabilities in email management, chat support, and email resolution.