Virtual Assistant/Data Entry/Lead Gen Specialist/CSR

Overview

Looking for full-time work (8 hours/day)

at $7.00/hour ($1,232.00/month)

College Level

Last Active

November 12th, 2024 (today)

Member Since

February 28th, 2022

Profile Description

Greetings! I'm Kai, a dedicated freelancer specializing in Virtual Assistance, Data Entry, Lead Generation, and Customer Service. To give you a quick background, I was a technical support representative of a home security company in the US, Amazon Ring. I assist customers in setting up, installing, and troubleshooting their devices through calls, chats, and emails. I also help them with other inquiries about their payments and subscriptions. I was also a customer support representative of a British meal kit retailer in the UK, Gousto. I help customers with inquiries and issues regarding their orders, deliveries, subscriptions, accounts, refunds, and payment status via call, email, and live chat. I was also a virtual assistant and customer service representative for an Auto Insurance Company in California. I assist clients through texts, emails, and calls (inbounds and outbounds) while doing other assigned tasks like keeping records, creating and processing documents, cold calling, quoting, and setting up appointments. I was also a virtual assistant and sales representative for a Health Insurance Advisor in Florida. I contact and assist clients/leads through texts and emails and set appointments and meetings for my Boss. I was also assigned to hire additional VAs and train them to ensure new employees receive onboarding training to prepare them for their roles. I also have experience as a Data Entry Clerk for small businesses. I am highly trainable and can quickly learn tasks, flexible, hardworking, trustworthy, and passionate about my work. I anticipate a long-term opportunity where I can gain practical experience and secure a responsible career opportunity to utilize my talent and skills fully and pursue lifelong learning and growth.