CREDIT & COLLECTIONS EXPERT|AP/AR ACCOUNTANT| CSR |VA

Overview

Looking for part-time work (4 hours/day)

at $9.09/hour ($800.01/month)

Bachelors degree

Last Active

December 15th, 2024 (3 days ago)

Member Since

February 28th, 2022

Profile Description

13-year Specialist in Credit Control (Receivables/Collections/Reconciliations) | 7-year Pro in Customer Care Solutions, Payables Accounting & Virtual Assistance

I am reliable, resilient, a relentless & fast learner who loves to provide quality support to the best of my abilities.  You are welcome to peruse my background & reach out to me. ;)

Educational Background:
- Bachelor's Degree in Management Accounting
- Licensed Professional Teacher 
  (Social Science Major - Diploma in Secondary Education)
- Bachelor of Laws (some units)
- Civil Service Professional

Working Experience:
- Customer Service (General Queries, Billing, Technical & Sales)
- Social Media Management
- SMS Marketing
- Payments Allocation & Credit Reconciliation
- Payments Processing & Collections
- Accounting (Accounts Payables / Receivables / Inventory) 
- Performance Analysis (Call Evaluations (QA), Feedback & Coaching)
- Process Flow Documentation
- Processes Training
- Undergone Facilitation Training 

Tools/Sites:
- Microsoft Office Suite (Outlook, Calendar, Teams, Excel, Word, Access, PowerPoint)
- Google Workspace ( Gmail, Calendar, Chat, Meet, Sheets, Docs, Drive, Tasks)
- Payment platforms: PayPal, Stripe, Chargebee, BlueSnap, GoCardless, Pixxles
- Helpdesk platforms: Gorgias, Zendesk, Rich Panel
- Phone systems: AirCall, Zendesk, Dialpad, GrassHopper, Avaya
- Shopify 
- ShipHero 
- Tawk.to
- Salesforce
- Sharepoint
- WorkDay
- Google Meet, WhatsApp, Zoom,??Skype, WhatsApp, FB Messenger
- eBay, Amazon, Walmart
- Lloyds & Companies Iris systems & sites
- Other company/client tools & sites (CRC, etc.)
*Familiar with Quickbooks & Xero through training & tutorials though no working experience yet.


Industries exposed to:
- ECommerce (International)
- SaaS (International)
- Credit Repair (US)
- Insurance (UK/Europe)
- Publishing & Marketing (US/UK/Australia)
- Telecommunications (US)
- Retail & Distribution (Philippines)

Markets: US, North America, UK, Australia, Philippines, other countries