Current Employment Status:
Hired Full Time on Oct 16, 2024

Shaira

A+ Operations Specialist | Sales & Customer Service Manager

80 ID PROOF
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Overview

Looking for full-time work (8 hours/day)

at $10.00/hour ($1,760.00/month)

Bachelors degree

Last Active

November 25th, 2024 (4 days ago)

Member Since

February 25th, 2022

Profile Description

You are here because you're experiencing the following:

> Overwhelmed by administrative tasks and routine activities?
> Lack of time to handle non-core but crucial tasks?
> The need for cost-effective solutions for specific tasks like sales, onboarding and customer service?

Here's how I solve them:

Hey, I'm Upgrade to see actual info. Your passionate A+ Customer Service Manager *wink*

*** Trusted by Tech Businesses :) 
*** I am a goal-driven Customer Service Manager with a strong desire to help the company with their administrative tasks while improving their sales and customer service experience. 
*** Detail-oriented with a keen eye for aesthetics. Hard-working, flexible, great time management, and collaborative with excellent communication

I am a Customer Service Manager with expertise in strong communication and negotiation skills PLUS a proven track record in sales. I can help you starting from administrative tasks to mundane tasks. I'm a Jill-of-all-trades which makes me the perfect trump card for your business!! Let's work together to achieve your business goals!

KEY SKILLS:

*** CUSTOMER SERVICE MANAGEMENT: 
- Email management
- Tickets management
- Inquiries management

*** SALES
- Negotiation skills
- Closing out deals
- Cold Calling

SOFTWARE / APPS / TOOLS

Microsoft Office
Google Suite and Workspace
Slack, GitHub, Sakari SMS
CRM System (Hubspot)
Website Content Management (Wix)
Project Management (Asana)
Social Media Management Software (MetaBusiness)
Light Graphic Design (Canva)
Light Video Editing (Capcut, Canva)
Google Drive, Dropbox, One Drive Management (Cloud Storage)
Researching, Lead Generation, and Data Entry

WANT TO HAVE A PARTNER IN BUILDING YOUR BUSINESS? MESSAGE ME!

Top Skills

Experience: 2 - 5 years

Experience: 10+ years

Experience: 10+ years

Other Skills

Experience: 10+ years

I have been in operations managing different stores for the past 10 years, my expertise in managing the outlet from administrative to people management to financial has been proven with track records.

Experience: Less than 6 months

Experience: 1 - 2 years

Experience: Less than 6 months

Experience: Less than 6 months

Experience: Less than 6 months

Experience: Less than 6 months

Experience: 6 months - 1 year

Basic Information

Age
35
Gender
Female
Website
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Address
Antipolo City, Rizal
Tests Taken
IQ
Score:  121
DISC
Dominance: 51
Influence: 19
Steadiness: 7
Compliance: 23
English
C2(Advanced/Mastery)
Government ID
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