Detail-oriented, dedicated, well-organized, resourceful, problem-solver, hardworking, independent, tech-savvy, flexible, and efficient.
Supply Chain Specialist
*Process customer orders
*Create FBA shipments/replenishment of inventory
*Schedule deliveries while considering cost efficiency
*Track shipments/ follow-up carriers for any delays or missed pick-ups
*Verify delivered loads for accurate inventory
*Coordinate with warehouse staff to ensure orders are fulfilled properly
*Backfill orders to balance inventory across other platforms for accurate recording
*Resolve errors in Amazon Seller Central
*Submit Listing Health tickets for errors encountered during shipment creation
Administrative Skills
*Answering client queries via
*Meeting with clients and managers
*Sending campaigns (invitations and reminders)
*Liaising with Partners
*Assist management with day-to-day operations
*Support the Sales team with trials and demos
*Client Coordination
*Research prospective clients and possible competitors
*Uploading subscription agreements and updating master lists
Reports Specialist (Excel Reporting)
*Daily / Weekly / Monthly Performance Reports
*KPI Reports
*Attendance Reports
*Usage and E-learning Reports (Logins, Register, Quiz Taken, etc.)
*Consolidating reports
*Ad-hoc reports
Customer Service Experience
*Inbound Calls
*Soft Selling
*Billing
*Basic Troubleshooting
*Retention
Data Entry / Quality Analyst
*Data encoding for legal documents
*Data compare
*Word Compare (MS Word)
Experience: Less than 6 months
Experience: 1 - 2 years
Experience: 1 - 2 years
Experience: 1 - 2 years
“There are just so many skills that the Filipino market has that they bring to the table. It's been amazing.”
Samori Coles
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