Overview
Looking for full-time work (8 hours/day)
at $4.55/hour ($799.99/month)
High school diploma
Last Active
March 6th, 2025 (yesterday)
Member Since
February 23rd, 2022
Profile Description
I worked as a non-voice support for 7.5 years. 2.5 years with Convergys catering a US cable company handling technical, billing and sales support; and 5 years with Alorica catering a US telco company handling billing, basic technical and sales support.
Over the years that I have been working with the 2 US accounts, I developed the sense of empathy towards the customers, understanding their concerns and going beyond my support to help them. I always make sure to put myself in their shoes with whatever concern/issue they are experiencing, that way, I can completely empathize with them and gain their trust. Gaining trust is the most important strength and skill one must posses in order to have a smooth transaction with the customer and gaining their trust makes it easier to transition to sales. I always bear in mind to offer my customers the best option possible which will benefit both the company and customers.
Top Skills
Other Skills
Basic Information
- Age
- 32
- Gender
- Female
- Website
- Sign Up with Pro Account to View
- Address
- Caloocan, Metro Manila
- Tests Taken
- IQ
- Score: 125
- DISC
- Dominance: 39
- Influence: 20
- Steadiness: 32
- Compliance: 9
- English
- C2(Advanced/Mastery)
- Government ID
- Sign Up with Pro Account to View
“My life has gotten so much better. It changed my life, and I know it can change yours”
- Lukas Rohler
You have successfully pinned this profile! You can manage pinned profiles in your Employer dashboard.
Onlinejobs.ph "ID Proof" indicates if "they are who they say they are".
It DOES NOT indicate skill level.
ID Proof scores are 0 - 99 with 99 being the best. It is calculated based on dozens of data points.
It's intended to help employers know who they're talking to is real, and not a fake identity.