Current Employment Status:
Hired Full Time on Feb 4, 2025
Femelyn
Customer Service Rep | QA Analyst | Admin VA
Verified
With Timeproof
Overview
Looking for full-time work (8 hours/day)
at $5.00/hour ($880.00/month)
Bachelors degree
Last Active
February 4th, 2025 (today)
Member Since
February 21st, 2022
Profile Description
I have an almost three years of experience as a Customer Service Representative for a US-based telecommunications account (Tracfone), assisting customers through phone calls. I handled inquiries, resolved issues, and managed escalations while ensuring customer satisfaction and maintaining quality performance.
As a Quality Assurance Analyst, I spent two years monitoring recorded calls to evaluate performance, provide feedback, and ensure compliance with company standards. This role strengthened my analytical and communication skills.
I also have two years of experience as a Customer Service Virtual Assistant, performing administrative tasks such as data entry and
Top Skills
Other Skills
Basic Information
- Age
- 28
- Gender
- Female
- Website
- Sign Up with Pro Account to View
- Address
- Nasipit, Agusan del Norte
- Tests Taken
- DISC
- Dominance: 0
- Influence: 0
- Steadiness: 0
- Compliance: 0
- Government ID
- Sign Up with Pro Account to View
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