Customer Service Representative, Sales and Billing Rep

Overview

Looking for part-time work (4 hours/day)

at $4.00/hour ($352.00/month)

Associates degree

Last Active

September 23rd, 2024 (50 days ago)

Member Since

February 21st, 2022

Profile Description

I've been a customer service specialist for over 6 years and one of the most important skills I have learned is how to provide excellent customer service experience. I am a hardworking individual who has a lot to offer. My first job was a Security Department Analyst/ Risk Management Analyst for a big financial institution/bank in the USA. I was given some recognition and praises for handling calls efficiently and respecting the client's time. I can work with less supervision and my manager love me for that. They also appreciate the fact that I go to work 30 minutes to 1 hour before the time and they are impressed by my tone of voice which is something a frustrated customer would love to hear.  My 2nd job was a Billing Consultant/Customer Service Consultant for an Australian Telecommunications Company.  I was able to enhance my analytical skill and  patience in dealing with billing issues. I had an experienced being trained by a Financial Consulting Firm based in the USA as a Lead Client Onboarder/Coordinator and doing administrative tasks.  Listening , understanding, and empathizing are some of the skills a learned from over 6 years of talking to different people. I do not dwell on the problem rather on resolving the issue.  Right now I am a freelance and part time data entry analyst and data encoder. I love researching and I am open to feed backs and criticism. I am very willing to be trained as well.  I look forward to working with you!