I've spent 10 years as a Customer Support Representative and 2 years as a Virtual Assistant, working with different accounts to expand my skills and experience. Over the years, I’ve developed strong collaboration and problem-solving abilities, along with the patience and empathy needed to ensure client satisfaction.I’m confident in my communication skills, especially over the phone, and I take pride in representing businesses professionally while assisting their clients or customers. Integrity and dedication are at the core of my work, and I genuinely care about my clients' success.If you're looking for someone reliable and committed, let’s connect! ????
Experience: 1 - 2 years
Guide clients through onboarding document completion. Verify document submissions for Credit Bureau compliance. Ensure database accuracy with submitted documents. Provide detailed explanations of successful credit report deletions. Import Credit Reports from Credit Monitoring into the Dispute Fox. Assist clients with updating payment card information. Answering calls and emails about client concerns more on document and billing concerns.
Experience: Less than 6 months
Experience: Less than 6 months
“I have one of the best VAs I've had in a long time...she's been amazing”
Davonna Willis
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