Hello, and thanks for visiting my profile! With experience in customer service, healthcare, real estate, and hospitality, I have a wide range of skills great for different jobs. I'm particularly good at virtual assistance, customer service, and managing properties.
Skills and Strengths:
Property Management: Ensuring properties are well-maintained, coordinating with cleaning services and contractors, and handling any required upkeep to provide safe and welcoming spaces for guests.
Customer Service Excellence: Proficient in handling a wide range of customer inquiries, resolving issues professionally, and maintaining calm under pressure.
Price Strategy: Experienced in updating calendars and formulating pricing strategies based on seasonality, local events, and market competition to maximize occupancy and revenue.
Guest Communication: Committed to delivering exceptional customer service, managing communication with guests before, during, and after their stay, and adeptly handling inquiries and bookings through the Hospitable platform.
Reviews & Reputation Management: Skilled in encouraging guest reviews, responding to feedback professionally, and addressing negative comments constructively to maintain a positive reputation.
Administrative Skills: Proficient in auditing confirmed bookings, managing
Experience: 6 months - 1 year
Experience: Less than 6 months
Experience: Less than 6 months
Experience: 6 months - 1 year
Experience: 1 - 2 years
Experience: Less than 6 months
Experience: Less than 6 months
Experience: Less than 6 months
Experience: Less than 6 months
“I can find little blocks of time to focus so we can scale this business.”
Clearman Lawyers
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