A seasoned Customer Service and Finance Analyst with 8 years of diverse experience across finance, customer service, and project coordination roles. My expertise focuses on accounts payable, receivables, and client communication. Currently, I manage financial transactions and resolve payment issues at Sonova, ensuring accurate and efficient financial operations.
Core Competencies:
Customer Service: Skilled in managing client interactions, resolving complaints, and addressing billing concerns. Finance & Accounting: Proficient in accounts payable and receivable, financial reconciliation, transaction documentation, Invoice processing, and collection. Technical Skills: Proficient in MS Word, Excel, SAP/Salesforce, Expert in JD Edwards navigation, SAP Concur, and basic Zendesk.Attention to Detail: High precision in managing financial data and customer information.Adaptability: Flexible and capable of adjusting to evolving processes and technology.Data Management: Experienced in organizing and managing data effectively.
I have prided myself on my reliability to thrive under pressure. I am committed to delivering results of the highest standard and am known for my collaborative approach. I am genuinely excited about the opportunity to contribute my skills and expertise to your team.
I am excited about the opportunity to join your team, contribute to your goals, and embrace new challenges. I am flexible with my schedule and ready to begin working on new projects immediately.
Experience: 1 - 2 years
Experience: 1 - 2 years
Experience: 1 - 2 years
“I have one of the best VAs I've had in a long time...she's been amazing”
Davonna Willis
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