General Virtual Assistant | Customer Service Experience

Overview

Looking for full-time work (8 hours/day)

at $4.00/hour ($704.00/month)

High school diploma

Last Active

October 11th, 2024 (yesterday)

Member Since

February 10th, 2022

Profile Description

Total work experience - 2 years and 7 months 
• Experience in International clients - 2 years and 7 months 
      * Upwork - 4 months 
      * Delta Air Lines - 2 years and 7 months 
• Customer service - 2 years and 7 months 
• Inbound messages - 2 years and 7 months
• Billing and Payment processing - 2 years and 7 months 
• Basic Technical Support - 1 year and 5 months 
• Chat Support - 2 years and 7 months 
• Building relationship with a customer - 2 years and 7 months 
• Booking and Reservations - 2 years and 7 months
• Spanish language course - 6 months 
• Shopify training - 6 months 
• General Virtual Assistant training - 6 months 

Tools 

• Google Docs - 7 months 
• Google Classroom - 2 months 
• Google Meet - 1 year and 6 months 
• Google Drive - 3 years
• Google Calendar - 3 years
• Google Chat - 2 months 
• Microsoft Teams - 2 years
• Microsoft Excel - 1 year and 5 months 
• Microsoft Word - 4 years 
• Microsoft Outlook - 1 year and 5 months 
• Microsoft PowerPoint - 1 year and 4 months 
• Canva - 4 years
• Adobe Photoshop - 1 year
• Adobe Lightroom - 1 year
• Adobe Illustrator - 1 year
• Adobe Creative Cloud - 1 year
• Collaboration email - 1 year and 1 month 
• Global Distribution System - 1 year and 1 month
• Customer Relationship Management - 2 years and 7 months 
• Zoom - 2 years 
• Skype - 2 years