General Virtual Assistant

Overview

Looking for full-time work (8 hours/day)

at $3.00/hour ($528.00/month)

Bachelors degree

Last Active

November 22nd, 2024 (today)

Member Since

February 10th, 2022

Profile Description

SKILLS :
• Customer Service / Data Entry
• Time Management/ Calendar Management / Email Management
• Excellent Understanding of MS Office / Admin Task 
• Flexible and able to adapt into new work setting 
• Basic knowledge of Canva/ Trello / Wix / SEO quake /
• 18 years of work experience under Hospitality and customer service industry in Dubai, United Arab Emirates. From May 2003 till up to March 2021.
Basic knowledge of Arabic language and able to communicate and understand.

CAREER OBJECTIVE:  Attain a position that will enable me to utilize my ability to work well with others, use my
communication skills and customer service background.


WORK EXPERIENCE:

 DINING MANAGER
NIKU-YATA RAMEN, 
 SM City CDO Uptown Northwing 
• Handling customer complaints 
• Overseeing day-to-day operations 
• Composing financial reports 
• Employee management and recruitment 

 BPO Customer Service
Concentrix Uptown,
 Cagayan De Oro City 
• Data entry 
• Handling customer complaints through chats and/or emails 
• Tending and providing solutions to customer queries 
• Conversing in a polite and professional mUpgrade to see actual infoer
BPO Customer Service 

Teleperformance, Cagayan De Oro City 
• Answering all inbound calls in a polite and professional mUpgrade to see actual infoer 
• Responding to customer needs 
• Listening and solving concerns of customers 

 Restaurant Supervisor/Cashier/ Customer support  
MAY 2003 – MARCH 2021 
AL Hallab Restaurant & Sweets, Dubai, United Arab Emirates 
• Supervise and train F&B staff 
• Ensuring a high level of customer service 
• Ensure that the restaurant complies to food health and safety protocols 
• Supervising delivery services and food orders (Dine-In/Takeout) 
• Cashier duties; receive payments by cash, cheque, credit and debit cards; issue receipts
and refunds 
• Welcome customers in a warm and friendly mUpgrade to see actual infoer and guide them to their assigned
table
• Responsible for taking and organizing reservations


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