Alnie

Customer Service Representative

80 ID PROOF
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Overview

Looking for part-time work (3 hours/day)

at $4.00/hour ($264.00/month)

Bachelors degree

Last Active

September 23rd, 2024 (today)

Member Since

February 8th, 2022

Profile Description

I am a customer support agent with the sole objective of identifying customers' needs, satisfying them and ensuring their happiness. I am proactive, a good team player, and always ready to take on challenges. I guarantee the satisfaction of my customers and am the perfect person to provide you with high-quality work with a quick turnaround time.

For the past five years, I have supported a great number of customers by ensuring prompt responses and up-to-date feedback and follow-up on their concerns until their satisfaction is achieved. I have excellent communication skills and am very patient in handling tough cases.

My skills include answering product questions, email support, customer support, communication etiquette, chat and phone support, order tracking, and live chat operations.

Top Skills

Customer Support

Experience: 5 - 10 years

With a rich tapestry of 5-10 years in the realm of customer service, I've cultivated an expertise that goes beyond resolving issues — it's about crafting unparalleled experiences. My journey is marked by a commitment to excellence, a deep understanding of customer needs, and the ability to transform challenges into opportunities. From navigating complex queries to fostering meaningful connections, my experience has sculpted me into a seasoned professional adept at anticipating, addressing, and exceeding customer expectations. Let my proven track record in customer service elevate your expectations and redefine what exceptional service truly means.

Customer Support » Phone Support

Experience: 5 - 10 years

I've become a seasoned navigator of customer needs, bridging the gap between challenges and solutions through the power of conversation. My journey has been a symphony of problem-solving, active listening, and effective communication. I've honed my skills to not only address issues but to turn each interaction into a positive and reassuring experience. Over the years, I've become fluent in the language of customer satisfaction, providing seamless support through the airwaves. Let my extensive phone support experience be the assurance that your queries will be met with professionalism, warmth, and a commitment to excellence.

Customer Support » Phone Support » English Speaking

Experience: 5 - 10 years

Over the past 5-10 years, I have honed my expertise as a Customer Service Professional, fluent in the language of customer satisfaction. Through countless interactions, I've mastered the art of articulating solutions, soothing concerns, and delivering top-notch service in English. My journey has equipped me with the ability to navigate the intricacies of customer needs with clarity, empathy, and precision. Whether troubleshooting issues or providing insightful guidance, I take pride in seamlessly communicating in English to ensure each customer feels heard and valued. My extensive experience is not just in solving problems but in creating positive, lasting impressions that define exceptional customer service.

Other Skills

Customer Support » Email Support

Experience: 5 - 10 years

I've immersed myself in the dynamic landscape of email support, honing my skills to offer a seamless and responsive customer experience. With a keen eye for detail and a commitment to prompt communication, I've become proficient in addressing queries, troubleshooting issues, and providing comprehensive solutions—all within the digital confines of email. My journey in email support has equipped me to navigate a myriad of customer concerns with clarity, efficiency, and a touch of personalization. Trust in my extensive expertise to ensure that each email interaction is not just resolved but leaves a lasting positive impression.

Office and Administration » Email Management

Experience: 5 - 10 years

I have immersed myself in the intricate world of email management, cultivating a mastery that blends efficiency, precision, and a touch of personalization. Navigating the digital realm, I've fine-tuned my ability to not only handle vast volumes of correspondence but to do so with a keen eye for detail and a commitment to timely and articulate responses. Each email is an opportunity to showcase my dedication to exceptional communication, problem resolution, and customer satisfaction. Let my extensive experience be the assurance that your inbox will be managed with the utmost care, ensuring that every message receives the attention it deserves.

Basic Information

Age
31
Gender
Female
Website
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Address
Quezon City, NCR
Tests Taken
IQ
Score:  135
DISC
Dominance: 34%
Influence: 7%
Steadiness: 32%
Compliance: 27%
English
C2(Advanced/Mastery)
Uploaded ID
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