Current Employment Status:
Hired Full Time on Jan 16, 2025
SKILLS
Customer Service Skills
*Customer Care Specialist (Chat and Phone Support)
* Social Media Support Specialist
Proficient in using
-Answer client general and technical related inquiries posted to the company’s social media platform targeting resolution at the same time hitting 100% response rate and less response time.
-Practicing Social Media Etiquette to make sure that critical issues do not arise by a simple action such as friending/unfriending, retweeting, following/unfollowing, tagging photos, tagging location, using the proper emoticon
-Acknowledging customers sentiments posted publicly and asking them for the details to be placed via private message or direct message.
-Send escalation to proper channels for concerns that need to be checked by higher fix
(e.g.) System Administrator
2. Digital Marketing Skills
*Digital Operations Manager (Overall Project Management to Customer Service)
*Social Media Marketing
*Content Marketing (Create Clickfunnels and Product Landing Pages)
*E-commerce Marketing (Shopify and Apps included )
*Online Reputation Management
*Partnership and Communication
*Influencer Marketing
*Clickfunnel Building and content
Experience: 2 - 5 years
Experience: 5 - 10 years
Experience: 2 - 5 years
Experience: 2 - 5 years
“I can find little blocks of time to focus so we can scale this business.”
Clearman Lawyers
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