VA,Customer Service,Real Estate, Data Entry

Overview

Looking for full-time work (8 hours/day)

at $5.70/hour ($1,003.20/month)

Bachelors degree

Last Active

September 20th, 2024 (51 days ago)

Member Since

April 14th, 2015

Profile Description

Realpage Inc – Implementations Analyst (April 2020 – August 2023)
-Providing fact-based implementation guidance to ensure successful transfer of data from previous property management software to OneSite.
-Manages appropriate expectations during the implementation process for each client.
-Communicate the project scope and possible issues during data review with the client in a timely manner.
-Actively and efficiently manage multiple implementation projects so that implementations are completed on time and to the satisfaction of clients.

Realpage Inc – Implementations Services Representative (May 2018 – April 2020)
-responsible for converting client data into RealPage products and systems.
-analyzing client data and take the appropriate actions necessary to implement all requested products
-Analyzing reports produced through the implementation process to identify and make corrections as necessary
-Confirm the results of the implementation process fulfill client expectations prior to completing each service

Realpage Inc – Data Services Representative (October 2016– May 2018)
-Responsible in collecting property information by calling apartment complexes and ensuring the quality and accuracy of the data gathered.
-Updating list of property amenities by researching information from their respective websites or other acceptable sources.
-providing quality analysis on the data gathered in the system  

Focusinc Group Corp – Virtual Assistant (March – July 2016)
-Assist third party logistic company in processing loads(pickup and delivery booking)? Track load status
-Communicate with clients and customers about the load status.

Convergys Philippines – CSR (Cricket Wireless) (March 2015 – Upgrade to see actual infouary 2016)
-Opens customer accounts by recording account information.
-Resolves device or service problems by clarifying the customer's complaint; determining the cause of the problem; selecting and explaining the best solution to solve the problem; expediting correction or adjustment; following up to ensure resolution.
-keep records of customer interactions and transactions? Maintains customer records by updating account information.

Allied Rural Pty Ltd – Online based (September 2012 – February 2015)
-Assists the company with their online business venture
-Draft brochures, catalogues and newsletters for marketing purposes
-Handles back-end of their system
-Processes wholesale and retail orders( Enter/update customer information, process orders and forms)
-Provide customers with product and service information
-Lists products online eBay and Opencart platform
-Handles customer inquiries by email/chat
-Maintains office files/ information according to standard operating procedures and keep them up to date.
-Manage and update social media accounts