Hello, I am a Claim Specialist and Xactimate Estimator with 3 years of experience as a Virtual Assistant, primarily working with insurance companies, public adjusters and restoration companies.
Worked with a Restoration company that provides nationwide emergency response services for water damage, mold remediation, and fire damage where my primary responsibility was to ensure that insurance claims were successfully accepted, thoroughly reviewed, approved, and ultimately paid. I coordinated the claims process, ensuring smooth communication between Insured/Facility Management, Project Managers/Technicians, and Adjusters.
I am skilled in industry tools like:
• Xactimate
• Gazingle
• DocuSketch
• Matterport
• Dry book
• DocuSign
• Google Calendar or Outlook calendar
• 4Voice communications, Ring Central
• Zoom,
• Google Drive, Dropbox, One drive
• Trello,
Experience: 1 - 2 years
• Providing information about services and pricing • Informing clients about the status of their projects and addressing any concerns Dispatching work orders and coordinating job assignments Providing detailed instructions and scope of work Ensuring all necessary resources and information are available for the team to complete their tasks efficiently
Experience: 1 - 2 years
• Scheduling appointments and service calls
Experience: 6 months - 1 year
• Seeking approval for the scope of work and mitigation estimates (water damage, mold remediation, cleaning and sewage). • Sending supplementary estimates as needed using Xactimate
Experience: 2 - 5 years
Experience: 1 - 2 years
Experience: 6 months - 1 year
Experience: 2 - 5 years
Experience: Less than 6 months
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