Customer Service Representative / Cold caller /Admin VA

I bring a diverse skill set and extensive experience across various roles, including cold calling, appointment setting, recruiting, customer service, sales, and administrative/executive support. This broad background has equipped me with the ability to adapt to different tasks, connect with individuals effectively, and deliver results in dynamic, fast-paced environments. My versatility and dedication allow me to contribute to multiple facets of a business, ensuring seamless operations and exceptional outcomes.

During my previous job as a Customer Service Representative, I had the opportunity to work with various accounts such as Netflix, Instacart, and Lyft. In this role, my primary responsibilities revolved around assisting customers with their accounts, addressing technical concerns, and facilitating refund requests. I worked diligently to ensure that customers' account modifications were handled promptly and accurately, whether it involved updating personal information, adjusting subscription plans, or managing payment methods.

I have experience handling job orders, managing CRMs, updating Excel sheets to track technician hours, and organizing appointments and calendars. I’ve managed email correspondence, conducted research, created reports and presentations, coordinated travel, and tracked project deadlines. I also handled client onboarding, maintained digital and physical files, and ensured confidentiality. I’m skilled at taking on various administrative tasks to support executives and keep operations running smoothly.

I have been a cold caller for a real estate investor in the US for more than a year, my main goal is to reach out to the home owners and ask them if they would be interested in a cash offer for their property.