Current Employment Status:
Hired Part Time on Sep 5, 2023
With over 10 years of dedicated experience, I have proficiency across various domains, including Digital Marketing, Google Local Service Ads Management, Business Profile Optimization, Project Management, Customer Service, and Data Analysis.
Skills & Experience:
Digital Marketing: Proven expertise in utilizing digital marketing strategies for enhanced brand visibility and engagement, including tools such as Canva, Send Out Cards, WordPress, Social Media Calendar, HootSuite, and Visla.
Google Local Service Ads Management:
Adept at managing Local Service Ads on Google, ensuring optimal exposure and lead generation.
Google Analytics:
Proficient in leveraging Google Analytics to analyze website traffic, user behavior, and other key metrics for data-driven decision-making.
Google Ads Campaign Management:
Expertise in planning, executing, and optimizing Google Ads campaigns to maximize reach and ROI.
Project Management: Demonstrated ability to efficiently plan, execute, and oversee
projects to successful completion.
Customer Service:
Extensive experience in providing exceptional customer service, utilizing tools like Shopify, Recharge, ShipStation, HelpScout, Gorgias, and Intelcom.
Data Analysis: Proficient in data analysis and management, with a strong command of MS Excel for comprehensive data handling.
Team Management:
Skilled in managing teams and fostering collaboration to achieve collective goals.
Keyword Research and Optimization:
Strategic approach to keyword research and optimization for improved search engine rankings.
Local SEO/SEO: In-depth knowledge of local SEO strategies to enhance online visibility and drive targeted traffic.
Collaboration: Effective collaboration skills, fostering teamwork and communication within remote/virtual work settings.
Customer Service Tools:
Shopify, Recharge, ShipStation, HelpScout, Gorgias, Intercom
Microsoft Office Tools:
Excel Power Point, Word Outlook
Workspace Technology: Base Camp, CRM (Softphone, Avaya), Gsuites/WorkspaceGoogle, Docs/Sheet, Intercom, Trello, Notion, Video Conferencing
Apps:
Google Meet, Zoom,
I am committed to delivering exceptional virtual assistance, leveraging my comprehensive skill set, and advanced proficiency in lead generation, customer service support, project management, administrative services, digital marketing, Google Analytics, and Google Ads Campaign Management. As a detail-oriented team player, I am well-prepared to contribute to your success in a remote work environment.
Experience: 1 - 2 years
As a Google Ads Analytics Specialist, I offer a proven track record of seamlessly integrating data into active ad campaigns, transforming analytics into actionable strategies. With a keen eye for detail, I navigate complex datasets to identify areas for improvement and strategically optimize campaigns for maximum impact. My commitment to aligning analytics with overarching business goals ensures a goal-oriented approach, while my adept communication skills translate intricate findings into tangible recommendations. Let me bring my expertise to elevate your digital advertising initiatives and drive measurable success.
Experience: 2 - 5 years
As a seasoned Google Ads Specialist with several years of proven success, I excel in optimizing local service ads, business profiles, and PPC campaigns. My commitment to meticulous campaign management and insightful analytics has consistently translated into exceptional results for clients. Adept at monitoring crucial metrics—PPC, CPV, CPC, conversion rates, and lead generation—I ensure campaigns align seamlessly with business goals. My proactive approach involves staying abreast of industry trends and leveraging the latest features in the Google Ads ecosystem for maximum impact. I am eager to bring my expertise to a dynamic team, contributing to your organization's success by delivering targeted, high-performing digital marketing campaigns. Let's connect to explore how my skills can elevate your brand and drive measurable results.
Experience: 5 - 10 years
With extensive years of training and hands-on experience in customer service support, I bring a wealth of experience as a Customer Support Specialist adept at seamlessly handling inquiries via both phone and email channels. Recognized for being an active listener, I prioritize understanding customer needs with precision, ensuring personalized and effective solutions. Whether addressing routine queries or navigating through complex technical issues, my problem-solving prowess remains unwavering. Merging professionalism with a diverse skill set, I approach each interaction with empathy, cultural sensitivity, and adaptability, fostering positive customer experiences. By combining my dedication to customer satisfaction with a knack for troubleshooting, I stand poised to elevate your customer support operations to new heights of excellence.
Experience: 2 - 5 years
As an experienced Lead Generation Ad Specialist, I excel in crafting compelling ad campaigns that convert prospects into valuable leads. My expertise spans strategic targeting, captivating copywriting, and precise data analysis to optimize ROI. I also execute a strategic approach to keyword research and optimization ensuring heightened ad visibility and maximized success in generating valuable leads. Elevate your campaigns with my expertise and unlock unparalleled results in lead generation.
“There are just so many skills that the Filipino market has that they bring to the table. It's been amazing.”
Samori Coles
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