General VA / TSR / Social Media Manager / Amazon VA

Overview

Looking for full-time work (8 hours/day)

at $5.68/hour ($1,000.00/month)

Bachelors degree

Last Active

November 22nd, 2024 (today)

Member Since

February 2nd, 2022

Profile Description

Hello! I’m Upgrade to see actual info Upgrade to see actual info, a versatile and dedicated Virtual Assistant with a strong background in administrative support, technical assistance, and digital marketing. With over 3 years of experience, I specialize in providing high-quality virtual assistance tailored to meet the unique needs of entrepreneurs and businesses. 

Whether you're looking for a General or Executive Virtual Assistant, I bring efficiency, reliability, and a proactive approach to every project.


My Experience Includes:

General Virtual Assistant: Providing comprehensive administrative support, including email management, calendar scheduling, research, and customer support.

Amazon Virtual Assistant: Managing product listings, inventory, customer service, and assisting with other Amazon-related tasks.

Social Media Manager: Creating, curating, and scheduling content across various platforms, handling engagement, and managing campaigns.

Technical Support Representative: Providing full-time technical support, troubleshooting issues, and assisting customers with product-related inquiries.



Key Skills & Services:

General Virtual Assistant:
Calendar & Email Management
Research & Data Entry
CRM Management
Customer Support (Email, Chat, Calls)

Social Media Management:
Content Creation & Scheduling Social Media Strategy Analytics & Reporting Community Management (Facebook, Instagram, Twitter, LinkedIn)

Amazon Virtual Assistance:
Product Listings Optimization
Inventory Management
Customer Service (Amazon Seller Central)
Market Research & Competitor Analysis 

Technical Support Representative:
Troubleshooting and resolving customer technical issues (Software/Hardware/Network)
Providing clear, step-by-step solutions via phone, email, or chat support
Diagnosing and identifying technical problems, offering guidance on troubleshooting methods
Providing product demonstrations and assisting with setup & installation
Knowledge of Softphone, Ticketing Systems, and CRM (Salesforce)Maintaining a high level of customer satisfaction and resolving issues efficiently
Documenting and following up on customer interactions


Tools & Software Expertise:
Google Workspace (Docs, Sheets, Drive, etc.)
Microsoft 365 (Word, Excel, PowerPoint)
CapCut & Adobe Premiere Pro (Video Editing)
Canva & Adobe Illustrator (Design & Graphics)
Slack & Notion (Team Collaboration & Task Management)
Trello & Asana (Project Management)
Salesforce (CRM)
Softphone (VoIP & Call Management)
Amazon Seller Central

Why Choose Me?

Diverse Experience:
With a mix of technical, administrative, and creative roles, I can support a wide range of tasks and industries.

Results-Driven: I always focus on delivering tangible results that improve efficiency and contribute to business growth.

Excellent Communication: Whether it's coordinating with your team or handling client interactions, I ensure clear, professional communication at all times.

Attention to Detail: I’Upgrade to see actual infoticulous and dedicated to getting things right, from managing schedules to creating polished reports or graphics.

Tech-Savvy: I am well-versed in a variety of tools, ensuring I can quickly adapt to your preferred platforms and systems.

Availability: I am available for both full-time and part-time work, with flexible hours to match your business needs. 

Whether you need assistance during business hours or have tasks that require evening attention, I can adjust to meet deadlines and deliver top-quality work.

Let’s Work Together! If you need a reliable, efficient, and proactive virtual assistant who can handle a range of tasks, I’d love to assist you in achieving your goals. 
Let’s discuss how I can help you save time and boost productivity.