Overview
Looking for part-time work (4 hours/day)
at $5.00/hour ($440.00/month)
High school diploma
Last Active
November 4th, 2024 (2 days ago)
Member Since
February 2nd, 2022
Profile Description
I'm an experienced customer support for over 6 years now and with Inbound sales, technical support, and collection specialist for 3 years. Excellent in providing customer support, creative problem-solving, and building customer loyalty. I'm also trained in J.D Power Study which means that a high rate of customer satisfaction is guaranteed.
My skills are but are not limited to:
* Data Entry
* Customer support via
* Order processing in Shopify, LS-CRM, and Oracle
* Checking status, tracking, and amending orders
* Issuing appropriate refunds and replacements
* Creating return mailing label
* Quality assurance on tickets and
* Collect payments
* Set up Promise to Pay, Due Date Change, and Payment Extension
* Appointment Setter
* Troubleshooting devices, websites, and others
A whole lot more
The systems and apps I am proficient with are but not limited to:
* Freshdesk
* Shipstation
* SalesForce
* LS - CRM
* Siebel
* ServiceNow
* Angular app
* Zendesk
* NetSuite
* Shopify
* Gorgias
* Microsoft Office/Office 365 (Excel, Outlook)
* Zoom
*?
* Slack
* Microsoft Teams
* Whatsapp
* Wechat
Types of businesses I have worked with:
* E-commerce | Retail
* Business Process Outsourcing
Top Skills
Customer Support » Email Support
Customer Support » Phone Support
Office and Administration » Translation
Other Skills
Customer Support » Technical Support
Customer Support » Phone Support » English Speaking
Basic Information
- Age
- 27
- Gender
- Female
- Website
- Sign Up with Pro Account to View
- Address
- Quezon City, Metro Manila
- Tests Taken
- IQ
- Score: 125
- DISC
- Dominance: 51%
- Influence: 26%
- Steadiness: 10%
- Compliance: 13%
- English
- C2(Advanced/Mastery)
- Uploaded ID
- Sign Up with Pro Account to View
“It definitely helped transform my business and take a significant load off for me.”
Samori Coles
SEE MORE REAL RESULTS“They're not only loyal and hardworking, they're super detail oriented!”
- Travis OVAAnswers
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