With 10+ years delivering high-quality service in fast-paced environments. Proven track record in building strong customer relationships, adapting to new processes, and resolving complex technical challenges across phone,
Experienced in global support for SaaS and FinTech products, resolving technical and product issues for web and mobile app users. Proficient in CRM systems including Intercom, Salesforce, and ACT, as well as Google Docs/Sheets and MS Office Suite. Strong skills in communication, troubleshooting, and customer dispute resolution. Successfully provide customer support for leading companies.
Experience: 10+ years
Experience: 2 - 5 years
Experience: 5 - 10 years
Experience: 2 - 5 years
Experience: 5 - 10 years
Experience: Less than 6 months
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Elishama Jiles
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