I am a dedicated and passionate professional with a diverse background in customer service, administrative support, and the dental industry. My experience spans roles such as a customer service representative in billing, loan processor, appointment setter, and virtual assistant in a dental office. I also have a strong background in dental insurance verification and data entry, allowing me to deliver accurate and efficient support.
Key Skills:
Customer Service: Proven ability to handle inquiries and resolve issues efficiently, ensuring customer satisfaction and retention.
Billing & Collections: Extensive experience in billing processes, ensuring accurate invoicing and timely payments. Assisted customers with billing inquiries and resolved issues promptly. Processed payments and maintain accurate records.
Loan Processing: Knowledge of loan origination procedures, ensuring compliance and a smooth client experience. Managed loan applications from initiation to closing, ensuring compliance with regulations. Managed loan applications from initiation to closing, ensuring compliance with regulations. Communicated with clients and stakeholders to facilitate the loan process.
Appointment Setting: Skilled in scheduling and managing appointments, optimizing workflow for my potential leads and clients. Scheduled appointments managed calendars and enhanced client engagement through effective communication.
Dental Insurance Verification: Expertise in verifying insurance coverage and eligibility, facilitating seamless patient experiences. Conducted insurance verification to ensure accurate patient billing and coverage. Collaborated with dental staff to streamline insurance processes.
Data Entry: Detail-oriented with a focus on accuracy and efficiency in managing data.Entered and managed data with high attention to detail, ensuring accuracy across multiple platforms. Improved data management processes for efficiency.
Why Choose Me?
I am committed to delivering high-quality work and providing exceptional support to my clients. My diverse skill set allows me to adapt quickly to different projects and challenges, making me a great fit for various roles. I thrive in dynamic environments and am passionate about contributing to your success.
Let’s connect and discuss how I can assist you in achieving your goals!
Experience: 1 - 2 years
Experience: 1 - 2 years
Experience: 1 - 2 years
Experience: Less than 6 months
Experience: 2 - 5 years
Experience: 2 - 5 years
“There are just so many skills that the Filipino market has that they bring to the table. It's been amazing.”
Samori Coles
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