Karen

Sales and Marketing Associate

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Overview

Looking for full-time work (8 hours/day)

at $7.00/hour ($1,232.00/month)

Bachelors degree

Last Active

February 17th, 2025 (3 days ago)

Member Since

January 24th, 2022

Profile Description

With 15 years of experience in the BPO industry, I have developed a diverse skill set across various roles, including telemarketing, inbound customer service, and leadership positions. My career has allowed me to hone my communication and problem-solving abilities, working with both customers and teams to drive exceptional service. Starting as a telemarketer, I quickly adapted to handling inbound customer inquiries, providing solutions, and exceeding performance targets. Over the years, I transitioned into leadership, where I guided teams to success by fostering a positive, results-oriented work environment. My expertise spans process optimization, training, and coaching, ensuring that teams deliver high-quality service while meeting key performance metrics. I am passionate about leveraging my knowledge to drive operational excellence and build lasting relationships with clients and customers alike.

Top Skills

Experience: 5 - 10 years

Experience: 5 - 10 years

Experience: 1 - 2 years

Other Skills

Basic Information

Age
34
Gender
Female
Website
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Address
Iloilo, Iloilo
Tests Taken
DISC
Dominance: 28%
Influence: 30%
Steadiness: 28%
Compliance: 14%
Government ID
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