Customer Service Representative Virtual Assistant

Verified

With Timeproof

Overview

Looking for full-time work (8 hours/day)

at $5.78/hour ($1,017.28/month)

Associates degree

Last Active

November 4th, 2024 (6 days ago)

Member Since

January 21st, 2022

Profile Description

Self-motivated exceptional communication and computer Upgrade to see actual infoll Center representative versed in customer support in high call volume environments. Superior computer skills and telephone etiquette.

Top Skills

Marketing » Email Marketing

Experience: 2 - 5 years

Handling multiple social media accounts for Marketing. Online Chat, Follow ups and sending updates and Emails. Using GHL (Signal Genesys, Chat GPT)

Customer Support » Insurance » Dental Insurance

Experience: 5 - 10 years

Handling with multiple insurance providers, varying policies, Understanding the terminology used by insurance providers is essential for accurate verification. From deductibles and co-pays to coverage limitations and pre-authorization requirements, deciphering these terms can help avoid costly mistakes and delays in payments.

Office and Administration » Personal Assistant

Experience: 2 - 5 years

I can both function as a customer service representative as well as a customer service manager, I'm also a seasoned Virtual assistant. I'm very well rounded in different CRM's, project and calendar management, updating and distribution of emails, organizing files, conducting general research, and in managing social media as I have a background in website management and copywriting.