Norman

Virtual Operations Manager | Expert in KPI & Team Oversight

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Overview

Looking for full-time work (8 hours/day)

at $18.00/hour ($3,168.00/month)

Bachelors degree

Last Active

November 22nd, 2024 (today)

Member Since

January 17th, 2022

Profile Description

•11 years overall Team and Operations Management experience in Inbound Accounts for Customer Care
• 5 years’ overall Team Management experience in Sales and Marketing
•  Skilled Recruitment Manager
• Resourceful in ensuring high quality customer experience, elevating customer satisfaction while adhering to SLAs and hitting Sales as well as other KPIs
• Experience in end to end Recruitment
• Identifying improvement areas and implementing measures to maximize customer satisfaction level
• Leading, training and monitoring the performance of teaUpgrade to see actual infombers to ensure efficiency in operations and meeting group and site level targets
• Excellent interpersonal skills with problem solving , logical thinking and analytical abilities

Basic Information

Age
48
Gender
Male
Website
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Address
Las Piñas, Manila
Tests Taken
IQ
Score:  128
English
C2(Advanced/Mastery)
Government ID
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