I have been in the customer service field for a total of seven years specifically on a Telco Company. With my job experiences, I dealt with different clients with different personalities by helping them with their accounts, billing and minor technical concerns. I am keen on details and always ensure that resolving the client's concern is at the top of my priority.
Some of my skills are the following:
-Active Listening Skills
- Improving Customer Experience
-Building Customer Loyalty
-Basic knowledge on Microsoft Office Word, Powerpoint, Excel and Outlook
-Able to communicate via
“There are just so many skills that the Filipino market has that they bring to the table. It's been amazing.”
Samori Coles
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