I have 8 years of experience in the Healthcare Industry. I started as a Medical Biller in 2016, where I managed billing processes for diverse medical settings including office visits, family practice, hospitals, urgent care, and family pact for 4 years. Year 2020, I was hired as a Medical Billing and Collections Specialist in Phoenix Virtual Solutions for 2 years, specialized in processing and managing COVID-19 related claims. Then, I transitioned as an Accounts Receivable Specialist with the same company, and my roles are:
- to verify the patient's insurance coverage and benefits through portal and call
- oversee the timely submission of electronic and paper claims,
- address and resolve unprocessed claims by following up to ensure appropriate resolution
- and manage daily denials and rejections, working on resubmission, appeals, or adjustments as necessary.
SKILLS/ AREA OF EXPERTISE
- Insurance Verification
- Data Entry
- Claims Processing
- Denial Management
- Payment Posting (EOB & ERA)
- Claims Follow-Up
- Time Management
- Adaptability
- Attention to detail
- HIPAA Trained
- Knowledge of CPT and ICD-9/10 codes
- Familiarity with the end-to-end process of Revenue Cycle Management
TOOLS
- Kareo, Xifin, EClinicalWorks, Athena and Practice Fusion
- Insurance Portals (Availity, Noridian, Medi-cal, BCBS, Kaiser, HealthNet, L.A Care, UHC (OPTUM), Cigna, Trizetto, SCAN, and Medpoint Management)
- Google sheet, Gmail, Google drive, Dropbox
- MS office
- ?
“They're not only loyal and hardworking, they're super detail oriented!”
- Travis OVAAnswers
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