I’m an IT expert focusing on resolving technical challenges and delivering exceptional support. My experience in IT support has honed my ability to troubleshoot complex systems efficiently. I also utilize advanced technologies, including AI tools, to optimize workflows, enhance problem-solving, and deliver innovative solutions tailored to business needs.
I'm also an Amazon FBA product research expert, helping companies find lucrative prospects in cutthroat marketplaces. Because of my combined digital marketing, IT problem-solving, and customer service strengths, I can deliver smooth client experiences while generating quantifiable business growth. I assist companies in thriving in the digital sphere by combining my technological know-how, analytical skills, and strong creative vision.
My mission is to empower businesses like yours to operate more efficiently, allowing you to focus on your highest priorities, whether expanding other ventures or cherishing
Allow me to give you TIME, FREEDOM & INCOME
Ready to elevate your business?
Let’s connect and discuss how I can help you achieve your goals.
Experience: 5 - 10 years
-Diagnose and resolve hardware, software, or network problems. -Identify root causes of technical issues and provide effective solutions. -Use tools and resources to simulate or replicate user problems.
Experience: 5 - 10 years
System Administration: Manage user accounts (Active Directory, LDAP). Automate tasks (PowerShell, Bash). Monitor systems (Nagios, SolarWinds). Network Security & Configuration: Set up networks (Cisco Packet Tracer, Wireshark). Secure infrastructure (Nessus, Metasploit). Implement VPNs/Firewalls (OpenVPN, pfSense). Software Development: Develop/Deploy apps (VS Code, Jenkins, Docker). Write automation scripts (Python, Bash). Data Management: Analyze data (Excel, Tableau, Power BI). Manage databases (MySQL, MongoDB). Clean/Transform data (Python, R). Cybersecurity: Conduct penetration tests (Burp Suite, Kali Linux). Encrypt and secure data (VeraCrypt, BitLocker). Respond to incidents (Splunk). IT Support: Provide remote support (TeamViewer, AnyDesk). Manage tickets (Zendesk, ServiceNow). Optimize systems (CCleaner). Cloud Management: Manage cloud services (AWS, Azure). Migrate applications (CloudEndure). Backup & Recovery (Veeam, Acronis). Creative Work: Edit multimedia (Photoshop, Premiere). Design UI/UX (Figma, Adobe XD). Virtualization: Create virtual environments (VMware, VirtualBox). Test software (Selenium, Appium). Training & Documentation:
Experience: Less than 6 months
“There are just so many skills that the Filipino market has that they bring to the table. It's been amazing.”
Samori Coles
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