Current Employment Status:
Hired Part Time on Aug 20, 2016
Strongly motivated individual. Bringing strong communication and customer service skills to exceed the employer’s expectations in a highly stimulating and challenging environment.
SUMMARY OF QUALIFICATIONS
• 4+ years’ effective experience as a call center representative
• Proven ability to make over 100 outbound phone calls every day to existing customers
• Proficient in providing information and sell items over the phone services to clients
• Well versed in identifying customer needs and able to offer a solution quickly
• Expert in using the company’s database software for data entry purposes
CAREER RELATED SKILLS
• Demonstrated ability to log all notes and follow up information accurately
• Able to take credit card orders via phone
• Proven record of managing and tracking the quote to order process
• Highly skilled in verifying pricing and products
• Proficient in MS Office Suite, GDS (Galileo)
“I have found someone who is smart, has a great work ethic and is easy to work with.”
Sara Brumfield
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