Customer Service | Admin Assistant | Social Manager

Overview

Looking for full-time work (8 hours/day)

at $7.00/hour ($1,232.00/month)

Bachelor's Degree in Computer Science

Last Active

February 8th, 2025 (today)

Member Since

March 15th, 2015

Profile Description

I'm Upgrade to see actual info, a dedicated and experienced customer support specialist with a solid track record. I've managed both phone and email support for a range of international companies.
Over the past 8 years, I've honed my skills in the BPO industry, focusing on customer service and technical support. For the last 5 years, I've been working from home as an Email Support/Construction Admin.
My primary aim is to build a fulfilling career and assist businesses in achieving their missions and objectives. I'd be delighted to have a conversation with you to explore how I can contribute to the seamless operation of your business.

Here's a list of the job titles I've held:

• Freelance Social Media Manager
• Freelance Short form video Creator
• Customer Service & Sales Associate (Freelance)
• Virtual Assistant (Contract and Construction Admin) – Real Estate Company
• ADSL Engineer
• Level 1 Technical Support
• Customer Service

Below, you can find a summary of my skills:

• Proficient in both verbal and written English communication.
• Exceptional phone etiquette.
• Adept at handling emails.
• Skilled in troubleshooting internet issues.
• Strong commitment to delivering excellent customer service.
• Proficient in administrative tasks.
• High computer proficiency and quick adaptability to new software.
• Outstanding typing skills.
• Positive and can-do attitude.
• Attentive and empathetic listener.

List of Programs and software I've used.

• Microsoft Office (Outlook, Word and Excel)
• Canva
• Capcut
• Google Suite
• Dropbox
• DocuSign
• Microsoft Teams
• 3CX
• Skype
• Nitro
• CRM